Today, I had to deal the dilemma of me being an experienced neurosurgery nurse, working in a general surgery unit. I worked in an ER and neurosurgery environment for the last seven years, and I knew that I would be faced to deal with some unfamiliar cases in a new work place.
I had a patient with a colostomy. Well, it may sound so simple for some general surgery nurses out there, but it was a big deal for me. It’s not that it was my first time, because I have had several patients with a colostomy. But it was my first time in several years to actually perform colostomy care – to actually touch and clean the stoma.
I was busy with another patient when I heard somebody screaming. When I looked out of my patient’s room, I saw one of my co-nurses coming out from one of my patient’s room. She asked me if the patient in room x is my patient, so I told him yes and asked her what’s wrong. She said the patient was complaining because he was yelling for an hour already and nobody is coming for him.
Since I was finished with my current patient, I decided to check the complaining patient out. I went to his room and I was welcomed with some more yelling. I asked him if he was pressing the bell since that is the proper way of calling a nurse. He said he did but it seemed the bell was not working.
I investigated further, and found out that the bell cord was not attached to the plug. So that was the reason nobody was coming to him. I was successful in trying to pacify him. I asked him what he needed and found out that his colostomy leaked up to his back. He said he was trying to open his colostomy because he felt it was full of air. When he opened it, he got surprised with the contents and everything leaked out and went to his clothes and sheets.
My patient had a colorectal cancer and the surgeons tried to remove the cancerous part of his large intestines. A new opening was made on the left side of his abdomen where his stool can come out, and will be drained to a pouch called colostomy bag.
I checked what I needed to clean him, and after that I told him I need to get some things in the stockroom. When I got into the stockroom, I took some fresh linens, pads, cleaning wipes and saline. To my horror, I found that there were different sizes of colostomy bag. How would I know which one is for my patient? I decided to just bring one from each of the different sizes. I thought it would be safe since I do not have to come back if one size fails.
When I went back to my patient’s room, I checked his colostomy so I could choose which size of bag I would need. To my surprise, none among those I brought were the same as my patient’s. I needed the biggest size which seemed not available because I did not find that size before. I knew I took one sample from each of the sizes I saw.
I went back to the stockroom and searched for the largest size. I did not find any, so I asked one of my seniors. He helped me search until he finally said it was probably out of stock.
I decided to go to another ward and asked for that size. I knew that every minute counts for my patient who was irritable initially. I found the size from another surgical unit and hurriedly went back to my patient.
When I got into my patient’s room, I was greeted by a frown. I explained to him why it took me a bit long to come back, that I needed to get his size from another unit. He seemed dissatisfied with my explanations, so I just tried my best to talk to him nicely.
I detached the old pouch from where it was connected. I placed it in the bathroom since I wanted to save the wire that closes the pouch at the end. I cleansed his stoma with normal saline. After cleaning, I tried to attach the new pouch to the connector. It seemed I could not connect it. It was either I was doing it the wrong way, or I just do not know what I was doing.
While I was trying to attach it, I tried to converse to him to try divert his attention from what I was doing. I explained to him some facts about colostomy, and how to take care of it. I was posing to be a pro with what I was doing, when deep inside, I knew I could not connect the bag. It was hurting him when I pressed harder on the pouch lid.
I then decided to ask help from a co-nurse. God probably heard my heart beating fast, and gave me a colleague just passing by my patient’s door! I asked her to help me attach the colostomy bag. She told me how to do it and watched me do it. It was the same technique as what I was doing before. But she also felt it was difficult doing it that way so she suggested for me to just remove the part that was attached to the skin, and apply a new one. The adhesive part that was touching the skin and the bag should already be connected before sticking it to the skin.
I actually thought of that, but I knew it was the harder way of changing the bag. But now, it seemed there was no other way but to do it that way.
I was successful in applying a new bag on him. I went back to the bathroom and took the wire from the old bag. It was heavily stained with stool so I just tried to clean it. I closed his colostomy bag using that wire.
I wiped him a bit, and brought him to the bathroom after that. I changed his gown and placed new linens on his bed. His mood has changed, and was apologetic about his attitude a while ago. I told him it was pretty understandable for him to get mad in his situation. I left him clean and satisfied with what I have done for him.
In the evening, before I left the unit, I checked him out in his room. He was with his family, and I was introduced to them. I told him that my shift is over and that I was leaving. He asked who’s replacing me, but I was not sure who’s taking care of him next. I saw in his face that he still wanted me to stay for him.
Before I left, he said smilingly “See you on Sunday!”.


I could not imagine myself getting into a surgical unit because i really hate the messy stuff such as wounds, colostomies, bedpans. Reading this, i decide that i will not leave ER
A great nurse is one who can be cool in stressful situations! You are one of them!
Yaiiiiks! Ang yucky naman ng topic mo ngayon! But this only shows how difficult our work is as nurses. Kasi akala nung mga nag aaral pa lang, pasosyalan lang ang nursing. Dami kayang kadiri sa work naten… Hirap kumita ng pera noh! Hehehe! Stay cool and humble!
On behalf of ostomy patients everywhere, thank you for going the distance for your patient I am an ostomate of 17 years and the president-elect of the United Ostomy Associations of America. We get calls and emails frequently from patients who’ve had bad experiences with health care professionals who are not specialized in ostomy care and are ignorant to the needs of the patient with bowel or bladder diversions. Your ability to remain calm, despite your own apprehensions, surely did wonders to increase this gentleman’s comfort and acceptance of his ostomy, and make what could have been a terribly embarrassing and uncomfortable interaction a positive one.
Kudos to you!
Kristin Knipp
President-elect, UOAA
Hi Kristin! It is an honor indeed to have you on my page! I am trying to read more on ostomies so I would be a real pro next time. I would love to see my patients satisfied with what I do to them. Thanks for having the time reading my story!
Hi Marcus! Yup, stay in ER.
Hi Diego! Thanks for the complement!
Hi Marc! Yup you were right. I had some nursing students last year who do not really know what they are getting into. I had to make them realize that the job is not all about money. It is about dedication to your patient’s wellness.
hi nelson! i knew you would become a very good nurse eversince i got to work with you when we were younger
you have the compassion and heart for people in need. keep up the good work!
I really like your story and I appreciate how you manage to take care of those kind of patients. I learned something about colostomy, I hope to hear a lot of inspiring stories about colostomy and on how to manage it. Keep up the good work!!!
Thanks for dropping some comments, Felmarie! I really appreciate it!
hi.. as i was reading your story i was kinda amazed and proud of you.. i am still a student nurse .. and presently studying here at the philippines.. i was so tired of my duties and thought to stop my course.. i’m a graduating student and i am afraid to face consequences like this but still i’m trying to boost myself to face and go for it!! you really inspired me.. thanks ..
sir may i have your email add.???continue inspire others po..
Hi Karen! Thanks for dropping some notes! I am glad to inspire nursing students such as you. For more of my nursing stories, go to “Categories” on the right side column of my site, then click NURSING. This will lead you to my nursing adventure stories. Hope you like them.
My email ad is nelson_0628@yahoo.com. Hope to see you again here.